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FREE SHIPPING POLICY

FREE SHIPPING POLICY

 

All orders over $200 ship FREE to all 10 Canadian Provinces and will be subsidized by 50% to extended areas such as the Yukon, NWT, Nunavut and Labrador. Free shipping is by ground service only. We use Canada Post or Canpar and qualified orders must meet our standard turnaround and order practices.

Our minimum order is $100.00.   That means that orders below the $100 minimum will incur our small order fee of $10.00 per order and will also have to pay shipping charges.

We are delighted to be able to offer this service to our customers ordering custom and ready made mats, frames and supplies and thank you for your business.  We look forward to serving you.

For more information on shipping, turnarounds and transit times, see our Shipping Information and "How to Order" page.

 

Order Practices:

1.  Special orders for items not regularly carried may be subject to additional shipping costs due to special packaging and handling.

2.  All oversize packages as determined by our carrier are subject to Oversize box charges.  We will do our best to quote these to you prior to shipping but oversize charges are not included in "Free Shipping".

3.  All orders are packed to arrive in the best possible condition and as such it is our practice to choose the carrier and shipping method that best suits that goal when shipping Free.  In some cases that may include shipping by truck on a skid.  In those cases some additional charges such as a lift-gate and home delivery charge may also apply

For any questions about the shipping of your product - contact our Customer Service department by email or phone

Email:  mats@matshop.com

Phone:  1-800-663-7501.

 
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